TERMS & CONDITIONS
CUSTOMER CARE
At Arcana Apothecary, we believe in providing the best customer care possible. Our team is available to assist you with any queries or concerns you may have. Whether you have questions about our products, shipping, or returns, we are here to help. You can contact us via email, phone, or live chat. We aim to respond to all queries within 24 hours.
We are committed to ensuring your satisfaction with our products and services. If for any reason you are not happy with your purchase, please let us know and we will do our best to resolve the issue.
Thank you for choosing Arcana Apothecary for your health and wellness needs.
PRIVACY & SAFETY
At Arcana Apothecary, we take your privacy and safety seriously. We use industry-standard security measures to protect your personal information and ensure that it is kept confidential. We collect only the information necessary to process your order and provide you with the best possible service. We do not sell or share your information with any third parties without your consent.
We use third-party payment processors to handle your payment information securely. We do not store your payment information on our servers.
If you have any questions or concerns about our privacy and safety policies, please don't hesitate to contact us.
WHOLESALE INQUIRIES
If you are interested in carrying Arcana Apothecary products in your store, we would love to hear from you! We offer a wide range of hand-crafted loose leaf teas and tisanes, superfood products, ethically-sourced cacao, and other wellness products with earth-friendly ingredients that are healthy for mind, body, and soul.
Please contact us via email or phone to discuss wholesale pricing and ordering. We look forward to working with you!
PAYMENT METHODS
We accept the following payment methods:
Credit / Debit Cards
PAYPAL
Offline Payments